Nintendo eShop hit by outage on Christmas Day

Gamers and families looking to purchase new games for their Nintendo Switch had a rough Christmas morning as the company’s eShop servers experienced an outage on Saturday morning.

According to the company’s website, the network services used to maintain the company’s eShop, where customers can purchase digital copies of games and downloadable content, began experiencing service outages around 2:00 p.m. of the Rockies, with network services going completely offline around 6:12 a.m. Mountain time. The service was offline for about 45 minutes.

As customers began having trouble setting up newly gifted Switch consoles or redeeming prepaid gift cards for digital games, many took to social media to voice their grievances.

“We are aware that players are encountering errors when accessing the Nintendo eShop and are working to resolve the issue as soon as possible,” Nintendo of America said in a statement posted on Twitter.

At the time of writing the report, the problem appears to persist.

Timothy C. Mayo